The first step is to call us and set up an inspection to confirm that your home has sustained damage.  If we find evidence of wind or hail damage, we will take all the necessary measurements of your home and then provide you with a detailed estimate of the repairs needed.  This estimate will be accompanied by our helpful "Next Steps" sheet.  We know that filing an insurance claim can often be a headache - consider us your pain reliever.  We will deal with all the paperwork, adjuster meetings, repair negotiations, etc.  As always, we will be on call (and in person) to answer any questions or concerns you have throughout this process.  

No, an insurance company cannot raise the cost of your insurance when you file a claim that is a result of a natural catastrophe (i.e. wind, hail, etc.)   

Many times homes have what we call "hidden damage", meaning its not visible to the untrained eye from the ground.  Our professional staff will thoroughly inspect your property up close so you don't have to.  This inspection will also protect you as a Homeowner and show your insurance company that you are seeking to maintain the value of your home.  In some cases, if damage is left unreported or unrepaired, the Homeowner can become liable for the cost of these repairs at their own expense.

The answer to this question depends on your individual Homeowner's policy.  It is up to the Homeowner to file his or her claim in a timely manner (usually within a year of the storm date), so its best to have your home inspected as soon as possible.  

A claim can be denied for a number of reasons.  The good news is that you can ask for a re-inspection of your home.  If ELITE Restoration and Repair finds damage on your home, we will represent you during this adjuster inspection and negotiate the restoration work on your behalf.